Returns & Exchanges
At Commune, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a refund.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location, or schedule a white-glove pickup for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
